Buying a Licence

First, buy a licence for the WHASOLS software. To do this, click Order Now. We offer a range of licence options to suit all budgets. You can switch between tiers at any time.

We offer many great addons to increase the value of WHASOLS. To see all of these options, see our Addons list.


Downloading the Software

After you purchase a license, download WHASOLS from the WHASOLS Members Area or Downloads Page:

  • Select My Licenses/Services in the Services menu.
  • Select one of your active Service/license keys to view the details
  • Click Download Now to download the latest stable release. If you choose to purchase any addons that require extra files, their downloads will also appear here.
  • Save the ZIP file to your computer.


Installing the software

Next, install WHASOLS on your server/Hosting Account, making sure that your server/Hosting Plan meets the System Requirements. You may need to consult your system administrator or hosting provider to confirm this.


The installation process is easy, and typically follows this process:


  • Upload the WHASOLS ZIP file to your server.
  • Extract the ZIP file.
  • Move the extracted WHASOLS files your desired directory location.
  • Create a new MySQL® database and assigned database user.
  • Go to the Browser and type your domain name as "https://domainname.com/installer" and run the installer process.
  • Follow the onscreen instructions.
  • When the process is complete:
  • Use the chmod command to set the ws-config.php file's permissions to 644.
Detailed installation instructions: Installation of WHASOLS


Need help with installation? Check our available services.    


Further Security Steps

WHASOLS will contain sensitive data. Take extra precautions to ensure your server and its software are secure.

Detailed Further Security Steps: Further Security Steps    


First Login

After installation, you can begin configuring WHASOLS through the WHASOLS Admin Area. To log in and get started, visit the URL at which you installed the software (for example, https://example.com/admin) using the username and password you created during the installation process.

When you log in, you will immediately see the Admin Area Dashboard, from which you can access all of the needed tools and settings.

Administration Area Documentation: Admin Area    


Configuring WHASOLS

Configuration Service: Have our team configure WHASOLS for you.


After installation, we recommend that you configure WHASOLS in the following order:

  • Log in to the Admin Area.
  • Configure the settings at Configuration > System Settings > General Settings.
  • Set up your Payment Gateways in Apps Integration > Browse Apps > Payment Gateways.
  • Add your servers to WHASOLS in Configuration > Hosting Servers.
  • Set up your products and services in Configuration > Products/Services.
  • Enter your domain registrar account details in Apps Integration > Browse Apps > Domain Registrars.
  • Configure your Domain Pricing in Configuration > Domain Pricing.
  • Set up your Support Ticket Departments in Configuration > Support Departments.
  • Set up support ticket replies via email. For steps, see Email Piping.
  • Ensure that the WHASOLS Cron Job is set up and configure the related automated tasks in Configuration > Automation Settings.
  • Place some test orders on your website to ensure WHASOLS is working as expected.
Detailed Configuration Instructions: Setup/Configuration


What's Next

The Setup Tasks checklist itemizes the recommended configuration steps to make the most of WHASOLS. you can see this list at System Status when you click Click here to view the setup tasks.

You may already have some clients and wish to start managing them through WHASOLS. If so, they'll need to be imported. For instructions, see Importing Data.

Make sure you are up-to-date with all the latest fixes, updates, and features in your version of WHASOLS by reading the Release Notes.

We use a licensing system to ensure that only those who have paid for the software may use it. Learn more about this works and what you need to do if you wish to move your WHASOLS installation on the Licensing page.

Learn to use WHASOLS: Using WHASOLS and How to