Feature Requests FAQ

Find answers to common questions about submitting, tracking, reviewing, and voting on feature requests. Learn how new ideas are evaluated, prioritized, and added to our development roadmap.

Why does this system exist?

WHASOLS is a flexible and powerful platform used by many types of businesses in different ways. Because of this, we receive many ideas, suggestions, and feedback from customers about features they would like to add or improve.

This ideas and suggestions tracker allows customers to share their ideas for improving WHASOLS and support requests submitted by other users. It also helps our development team collect feedback and understand which ideas are most important to our customers.

How does voting work?
Every user gets 3 votes per idea per month and can apply votes to any idea during a given month. Your vote pool resets on the 1st of each month.

Apply all your votes each month to help boost support for the ideas and suggestions you want to see most.
I submitted a suggestion, but I haven't had a response. Why?

Because we receive a large number of requests, we are not always able to reply to each one individually.

Please continue sharing, discussing, and voting for the ideas that matter most to you, so they can gain more visibility and support.

My idea has some votes. Why hasn't it been implemented yet?

We would like to implement more suggestions, but our resources are limited and we also have a large product roadmap to manage.

Each decision is made based on several factors, including community votes, technical complexity, development effort, overall impact, and the number of users who would benefit.

We regularly review all ideas as part of our planning process, and the most popular requests play an important role in prioritizing future improvements.

How do I submit a suggestion or idea?

Before submitting a new feature request, please search the tracker to check if the same idea has already been suggested.

If you find an existing request, you can support it by voting and adding a comment. If your idea has not been submitted yet, please create a new request and include as much detail as possible.

Tips for Submitting a Good Idea or Suggestion

Think about the problem you are trying to solve and clearly explain the best possible solution. Include why the solution is needed, how it will help, and provide real-world examples where possible.

Also consider whether your situation could apply to other users. A more general solution may be more useful to a wider audience and is more likely to gain support.

What do the different statuses mean?
Under Consideration — The idea is being considered for a future release.
Investigating — The idea is currently being reviewed for feasibility.
Gathering Feedback — Additional feedback or clarification is being requested.
Planned — Work on the idea has been scheduled.
In Progress — Development work has started.
Completed — The idea has been completed or is scheduled for release.
Already Possible — The requested functionality already exists.
Currently Declined — The idea is currently declined but may be reconsidered later.
Declined — The suggestion has been declined in its current form.
Closed — The request has been closed.
Can you provide an ETA for my idea or suggestion?
We try to keep users updated using status indicators and comments in the tracker system whenever possible. However, we are unable to provide ETAs for individual ideas or suggestions at this time.