Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support.

Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support.

With this addon, you can easily integrate Chatwoot with your WHMsols instance and leverage its powerful features, with the ability to configure various settings, such as Enable/Disable chatbox sitewide, define chatbox position, and assigning default labels.

Installation:

1. Install the latest release of chatwoot from WHMsols apps this repository.
2. Navigate to WHMsols Admin and click at Apps & Integrations, then locate Support tools and click at Chatwoot install button.
3. After installation of chatwoot click at activation, you will see the settings, start by ticking the Enable Chatwoot option and then obtain your Website JS Code from your Chatwoot account by navigating to Inboxes: Website (if you have multiple websites added, click on the website you wish to add). From there, everything else is self-explanatory ...

You can define your chat box position on the page ...

You can also assign a default Label to conversations from non-logged in users as we as a default label for conversations from logged-in clients. Note that the label must be present in your Chatwoot Dashboard: Labels section.